Legal

Privacy Policy

Last updated: October 2026

1. What We Collect

Contact details you give us: your name, phone number, and email address.
Booking details: your vehicle's year, make, model, the services you request, preferred date and time, and any notes about its condition.
Quote requests that are not finished: if you enter a phone number or email on our booking form, we keep it so we can follow up on your quote.
Messages you send our AI assistant through the chat on this site.
Basic usage information such as which pages are visited and which buttons are clicked, so we can improve the site.

To prepare your quote, schedule your appointment, and confirm the details.
To send booking confirmations and a reminder before your appointment.
To answer your questions and follow up about your vehicle.
To keep a record of the work performed on your vehicle.
We do not sell your information, and we do not use it for anyone else's marketing.

We may photograph or record video of the work for quality control and to show our results on this site and social media.
No personal or sensitive information is included in the content we share.
Tell us before your appointment if you would prefer your vehicle not be photographed.

Scheduling: appointment details are added to our calendar so we arrive on time.
Email: your email address is passed to our email provider to deliver confirmations and reminders.
Payments: if you pay online, the payment is handled by our payment processor. We never see or store your card number.
We may share information if required by law.

We contact you by phone or text only about your quote, your appointment, or your vehicle.
Reply STOP to any text to stop receiving messages, or just tell us and we will update your record.

This site uses basic cookies and browser storage to remember your session and to measure how the site is used.
You can block or clear cookies in your browser settings at any time. The site will still work.

We keep booking and service records for as long as needed to serve you and to keep accurate business records.
You can ask us to delete your information at any time, and we will unless we are required to keep it.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it.
You can opt out of reminders and follow-ups at any time.

Our services are for vehicle owners and this site is not directed at children under 13. We do not knowingly collect information from children.

If this policy changes, we will update the date at the top of this page. Continuing to use the site or book with us means you accept the current policy.

By booking with MnM Detailing, you agree to this policy and our Terms & Conditions.